Disclaimer

General Disclaimer

The information provided on custom21.io and through our services is for general informational purposes only. While we strive to keep information accurate and up to date, Custom21 makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or suitability of the information, products, services, or related graphics contained on this website.

Results Disclaimer

Case studies, testimonials, and performance metrics displayed on this site represent results achieved by specific clients under specific circumstances. These results are not guaranteed and should not be interpreted as a promise of similar outcomes.

Factors that influence results include but are not limited to: industry, market conditions, competition, content quality, advertising spend, business model, target audience, and client participation in the build process. Custom21 does not guarantee any specific conversion rates, lead volumes, revenue increases, or business outcomes.

AI-Generated Content Disclaimer

Custom21 uses artificial intelligence (Anthropic Claude) to assist with:

• Intake form recommendations
• Project brief auto-generation from client onboarding data
• Monthly performance report narratives
• Copy suggestions for client sites
• Case study draft generation

All AI-generated content is reviewed by a human team member before delivery. AI outputs are used as a starting point — not a final product. Custom21 is responsible for the quality and accuracy of all deliverables, regardless of whether AI assisted in their creation.

Third-Party Services

Custom21 integrates with third-party services including Stripe (payments), Resend (email), Supabase (database), Framer (website hosting), and Shopify (e-commerce). CRM and pipeline functionality is provided through Custom21's owned Center21 system. Custom21 is not responsible for the availability, performance, or policies of third-party services. Each third-party service operates under its own terms of service and privacy policy.

Professional Advice

Nothing on this site constitutes legal, financial, tax, or professional advice. Recommendations provided through our intake process, AI tools, or team communications are specific to web design and development strategy only. Consult appropriate professionals for legal, financial, or regulatory guidance.

External Links

This site may contain links to external websites (including command.beltech.io and other Beltech Corp properties). Custom21 does not control the content of external sites and is not responsible for their accuracy or availability. Inclusion of a link does not imply endorsement.

Contact

Questions about this disclaimer? Email [email protected].